VirtualBox

Opened 5 years ago

Last modified 5 years ago

#19097 new defect

"VirtualBox manager has stopped working" when removing laptop from docking station

Reported by: martg Owned by:
Component: other Version: VirtualBox 6.0.14
Keywords: Cc:
Guest type: Linux Host type: Windows

Description

When unddocking/docking my laptop (Fujitsu, Lifebook E Series) from the docking station the VirtualBox manager crashes with a dialog message: "VirtualBox Manager has stopped working.

I'm running: Windows 10 x64 as host and have one virtual machine running at that time: "Ubuntu 18.04.3 LTS". This machine remains working, but the VM Manager is crasing. I followed the instructions to create a coredump which is attached.

My VM also crashes sometimes on dock/undock but here I need to gather more information and will file another ticket.

Expected behavior: Manger should not crash on dock/undock

Change History (2)

comment:1 by martg, 5 years ago

The portal does not allow me to upload that large core dump files.

Instead here is a simple copy/paste from Minidump:

Dump Summary


Dump File: VirtualBox.exe.13876.dmp : D:\tmp\dumps\VirtualBox.exe.13876.dmp Last Write Time: 20.11.2019 07:21:06 Process Name: VirtualBox.exe : C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Process Architecture: x64 Exception Code: 0xC0000005 Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access. Heap Information: Present

System Information


OS Version: 10.0.17763 CLR Version(s):

Modules


Module Name Module Path Module Version


VirtualBox.exe C:\Program Files\Oracle\VirtualBox\VirtualBox.exe 6.0.14.33895 ntdll.dll C:\Windows\System32\ntdll.dll 10.0.17763.802 kernel32.dll C:\Windows\System32\kernel32.dll 10.0.17763.475 KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.17763.802 user32.dll C:\Windows\System32\user32.dll 10.0.17763.802 win32u.dll C:\Windows\System32\win32u.dll 10.0.17763.1 gdi32.dll C:\Windows\System32\gdi32.dll 10.0.17763.592 gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.17763.737 VBoxGlobal.dll C:\Program Files\Oracle\VirtualBox\VBoxGlobal.dll 0.0.0.0 VBoxRT.dll C:\Program Files\Oracle\VirtualBox\VBoxRT.dll 6.0.14.33895 msvcr100.dll C:\Program Files\Oracle\VirtualBox\msvcr100.dll 10.0.40219.1 msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.17763.348 advapi32.dll C:\Windows\System32\advapi32.dll 10.0.17763.1 ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.17763.719 msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.17763.475 Qt5CoreVBox.dll C:\Program Files\Oracle\VirtualBox\Qt5CoreVBox.dll 5.6.2.0 sechost.dll C:\Windows\System32\sechost.dll 10.0.17763.1 rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.17763.719 shell32.dll C:\Windows\System32\shell32.dll 10.0.17763.771 ole32.dll C:\Windows\System32\ole32.dll 10.0.17763.503 cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 10.0.17763.1 combase.dll C:\Windows\System32\combase.dll 10.0.17763.737 SHCore.dll C:\Windows\System32\SHCore.dll 10.0.17763.1 bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.17763.678 ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.17763.771 oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.17763.720 windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.17763.771 profapi.dll C:\Windows\System32\profapi.dll 10.0.17763.1 Qt5GuiVBox.dll C:\Program Files\Oracle\VirtualBox\Qt5GuiVBox.dll 5.6.2.0 Qt5WidgetsVBox.dll C:\Program Files\Oracle\VirtualBox\Qt5WidgetsVBox.dll 5.6.2.0 powrprof.dll C:\Windows\System32\powrprof.dll 10.0.17763.1 Qt5PrintSupportVBox.dll C:\Program Files\Oracle\VirtualBox\Qt5PrintSupportVBox.dll 5.6.2.0 shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.17763.1 kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.17763.1 cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.17763.1 comdlg32.dll C:\Windows\System32\comdlg32.dll 10.0.17763.771 msvcp100.dll C:\Program Files\Oracle\VirtualBox\msvcp100.dll 10.0.40219.1 mpr.dll C:\Windows\System32\mpr.dll 10.0.17763.404 winmm.dll C:\Windows\System32\winmm.dll 10.0.17763.1 opengl32.dll C:\Windows\System32\opengl32.dll 10.0.17763.1 winspool.drv C:\Windows\System32\winspool.drv 10.0.17763.592 comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17763.802_none_10df24ea6432f255\comctl32.dll 5.82.17763.1 bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.17763.1 WINMMBASE.dll C:\Windows\System32\WINMMBASE.dll 10.0.17763.1 glu32.dll C:\Windows\System32\glu32.dll 10.0.17763.1 IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.17763.615 propsys.dll C:\Windows\System32\propsys.dll 7.0.17763.719 imm32.dll C:\Windows\System32\imm32.dll 10.0.17763.719 CRYPTBASE.DLL C:\Windows\System32\CRYPTBASE.DLL 10.0.17763.1 wintrust.dll C:\Windows\System32\wintrust.dll 10.0.17763.348 msasn1.dll C:\Windows\System32\msasn1.dll 10.0.17763.1 crypt32.dll C:\Windows\System32\crypt32.dll 10.0.17763.1 rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.17763.1 imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.17763.1 gpapi.dll C:\Windows\System32\gpapi.dll 10.0.17763.1 qwindows.dll C:\Program Files\Oracle\VirtualBox\platforms\qwindows.dll 5.6.2.0 uxtheme.dll C:\Windows\System32\uxtheme.dll 10.0.17763.1 dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.17763.719 userenv.dll C:\Windows\System32\userenv.dll 10.0.17763.557 clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384 VBoxC.dll C:\Program Files\Oracle\VirtualBox\VBoxC.dll 6.0.14.33895 VBoxProxyStub.dll C:\Program Files\Oracle\VirtualBox\VBoxProxyStub.dll 6.0.14.33895 wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 10.0.17763.1 wbemcomn.dll C:\Windows\System32\wbemcomn.dll 10.0.17763.1 wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 10.0.17763.1 fastprox.dll C:\Windows\System32\wbem\fastprox.dll 10.0.17763.1 msctf.dll C:\Windows\System32\msctf.dll 10.0.17763.771 dataexchange.dll C:\Windows\System32\dataexchange.dll 10.0.17763.1 d3d11.dll C:\Windows\System32\d3d11.dll 10.0.17763.1 dcomp.dll C:\Windows\System32\dcomp.dll 10.0.17763.592 dxgi.dll C:\Windows\System32\dxgi.dll 10.0.17763.771 twinapi.appcore.dll C:\Windows\System32\twinapi.appcore.dll 10.0.17763.292 rmclient.dll C:\Windows\System32\rmclient.dll 10.0.17763.678 TextInputFramework.dll C:\Windows\System32\TextInputFramework.dll 10.0.17763.1 CoreUIComponents.dll C:\Windows\System32\CoreUIComponents.dll 10.0.17763.1 CoreMessaging.dll C:\Windows\System32\CoreMessaging.dll 10.0.17763.194 ntmarta.dll C:\Windows\System32\ntmarta.dll 10.0.17763.1 WinTypes.dll C:\Windows\System32\WinTypes.dll 10.0.17763.737

comment:2 by martg, 5 years ago

And here is the call stack:

msvcr100.dll!memcpy

() Unknown

Qt5CoreVBox.dll!00000000519a4a2b() Unknown qwindows.dll!00007ffe37a64437() Unknown qwindows.dll!00007ffe37a648e4() Unknown qwindows.dll!00007ffe37a6089e() Unknown qwindows.dll!00007ffe37a6134c() Unknown user32.dll!00007ffe7f85ca66() Unknown user32.dll!00007ffe7f85c78c() Unknown user32.dll!00007ffe7f86761a() Unknown ntdll.dll!00007ffe7fdd3494() Unknown win32u.dll!00007ffe7bfa10c4() Unknown user32.dll!00007ffe7f85e4e2() Unknown user32.dll!00007ffe7f85e3be() Unknown Qt5CoreVBox.dll!0000000051b1ea76() Unknown qwindows.dll!00007ffe37aacb09() Unknown Qt5CoreVBox.dll!0000000051ad205d() Unknown Qt5CoreVBox.dll!0000000051ad5e52() Unknown VirtualBox.exe!00007ff6a41619e5() Unknown VirtualBox.exe!00007ff6a4161c81() Unknown VirtualBox.exe!00007ff6a4237fee() Unknown VirtualBox.exe!00007ff6a4236387() Unknown kernel32.dll!00007ffe7cf67974() Unknown ntdll.dll!00007ffe7fd9a271() Unknown

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