| 1 | | 1. It's usually better and faster, if issues get first addressed in the [https://forums.virtualbox.org/ VirtualBox forums], a lot more eyes there. More than 95% of the issues are resolved in the forums, which keeps the developers focusing on the bug fixes and enhancements, and there is no need for another ticket to keep track of. For example, yours is most probably '''not a bug''' and someone from the developers has to deal with it and close it as "'''Invalid'''". |
| 2 | | |
| 3 | | Plus a discussion and analysis on the bug tracker is going to help ''me'', is going to help ''you'', and ''potentially'' a future drive-by user or two. Not so in the forums, many more tend to benefit... |
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| 5 | | 2. You were supposed to follow these steps [https://www.virtualbox.org/newticket when you filed the bug], and provide a VBox.log: |
| 6 | | > ''__Attach a (full) log file__ ("Machine" menu/"Show Log" in the main !VirtualBox Manager window) straight away to save time for you and for us. The log file contains a lot of useful information about both the host and the guest systems as well as information about what happened during a particular machine run. Please __do not cut and paste it.__'' |
| | 1 | Duplicate of #19022. |