Opened 12 years ago
Closed 9 years ago
#10502 closed defect (obsolete)
Failed to install VirtualBox_Extension_Pack-4.1.14-77440
| Reported by: | echidna | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox 4.1.14 |
| Keywords: | Cc: | ||
| Guest type: | other | Host type: | Windows |
Description (last modified by )
Failed to install the Extension Pack
C:/Users/<user>/Downloads/Oracle_VM_VirtualBox_Extension_Pack-4.1.14-77440.vbox-extpack.
The installer failed with exit code 1:
VBoxExtPackHelperApp.exe: error: Failed to rename the temporary directory to the final one: VERR_ACCESS_DENIED
('C:\Program Files\Oracle\VirtualBox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack-_-inst-3680' -> 'C:\Program Files\Oracle\VirtualBox/ExtensionPacks/Oracle_VM_VirtualBox_Extension_Pack')
rcExit=1.
Result Code: E_FAIL (0x80004005)
Component: ExtPackManager
Interface: IExtPackManager {3295e6ce-b051-47b2-9514-2c588bfe7554}
Change History (3)
comment:1 by , 12 years ago
| Description: | modified (diff) |
|---|---|
| Host type: | other → Windows |
comment:2 by , 12 years ago
See my comments in https://www.virtualbox.org/ticket/10906#comment:6
You may have an "Oracle_VM_VirtualBox_Extension_Pack - uninst" directory present in which case the installer cannot rename the existing "Oracle_VM_VirtualBox_Extension_Pack" to it. Delete/rename the uninst folder and retry.
The installer should take care of this.
comment:3 by , 9 years ago
| Resolution: | → obsolete |
|---|---|
| Status: | new → closed |
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Please place the downloaded extension pack into a directory which is writable by the administrator.