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Ticket Resolution Summary Owner Reporter
#10276 duplicate Occasional BSOD upon shutting down a VM B.Sam
Description

Hey guys,

So here's the story: I was using v3.2 and older versions with no problem for months( host: windows server 2003 x86, guests: mostly xp x86) . then i decided to upgrade to the latest version (4.1.6 at the time i think). one time, while i was installing win7 x64 as a guest OS, the host froze and i had to restart it. that was the first time ever that i had such a problem with VBox. but not the last time. but first a little background on how i use VBox:

i usually run VBox through terminal service. by connecting remotely to the host and running the VM. there are a lot of times that 2 different VM's are running under 2 different accounts/sessions (which both are terminal service sessions). now this might have nothing to do with the problem, but i thought it was worth mentioning. sometimes i noticed, after shutting down a VM, the system fails to completely shut it down. VBox manager stuck with a black screen and status of "stopping..." or something like that. i couldn't close the window and if i tried to force it via task manager, i would get BSOD. i pretty much tried anything i could think of but it didn't help. most of the times, the VM shuts down properly but every once in a while, it either gets stuck or gives me a BSOD right away. sometimes, i can also see this in the log:

00:03:05.295 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={1968b7d3-e3bf-4ceb-99e0-cb7c913317bb} aComponent={Console} aText={The virtual machine is being powered down}, preserve=false
00:03:05.982 Changing the VM state from 'DESTROYING' to 'TERMINATED'.

Also, sometimes the VM shuts down but if i try to restore a snapshot, its unable to access it and i practically lose the whole VM, with VBox manager giving error about not finding the snapshot. every time i have to open the .xml file of that VM and manually edit out the snapshot so it could start to work again. i even uninstalled the whole VBox once, tried to find any trace of left-over entries in the registry, removed them and installed the latest version ( 4.1.8 ), disabled the usb support and host-only network support in installation options, but it's still the same.

I thought it got something to do with graphical interface. so i started running my VMs via VBoxHeadless. with VBoxHeadless, i dont see that error in the log anymore but still every once in a while, upon shutting down a VM, i get BSOD. i don't really remember, but i think even by running a single VM, i still got BSOD once. which suggests its not about running different VMs under different sessions. i have attached the minidumps. i have also attached vbox.log files for two of those minidumps (one from v4.1.6 and other v4.1.8). the error codes in minidumps are different each time . the first minidump might be for the time when i was trying to install win 7 x64 as i said earlier. ( to be honest, i can't really recall whether i got BSDO or the system completly froze. cause in case of the latter, minidump, wouldnt be there). but nevertheless, all of those BSODs are originated from VBox and probably except the first one, the rest happened exactly after shutting down a VM.

If there's anything else i could provide, please tell me know.

Regards,

#16767 obsolete Crashes on Windows 10 (64 - pro) host B0gey
Description

It crashes every time I'm trying to run virtual machine.

What should i do?

#16768 duplicate Crashes on Windows 10 (64 - pro) host B0gey
Description

It crashes every time I'm trying to run virtual machine.

What should i do?

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